What clients can expect

All clients are treated with respect and dignity.
Privacy and confidentiality are maintained at all times.
A competent and professional session each time, addressing the client's specific needs for that session.
Clients may reach us directly or via voice mail (see our Schedule Appointment or Contact page for details). Calls will be returned within 24 hours.
Some services may be directly billed to your insurance provider (see Client Insurance page for further details); however, with each session, will gladly provide a receipt for your reimbursement process.
All services are provided within the therapist’s scope of practice. When necessary, we refer to appropriate specialists when work is not within our scope of practice and/or not in the client's best interest.
If we need to cancel an appointment, we do so within 24 hours whenever possible. If we cancel the appointment in less than 24 hours, we provide a 50 percent discount with the client's next session.
Clients are draped with a sheet at all times during the session. Only the parts of the body being worked on are exposed at any time. Genitals are never exposed or massaged.
We offer a 100% guaranteed massage service. If you are not satisfied with the massage you received we will refund your money.

Our requirements of clients

Payment is expected at the time the service is rendered.
Sessions begin and end at scheduled times. Sessions, which begin late due to the client arriving late, end at the appointed time and are full price.
If cancellation is necessary, please give 24-hour notice so we can fill your time. If you do not provide notice in a timely manner or at all, we will require payment at the time you schedule your next appointment.
Emergency cancellations are determined on a case-by-case basis.
Be present (not under the influence of alcohol or drugs).
Sexual harassment is not tolerated.
If the practitioner's safety feels compromised, the session will be stopped immediately.
This office is a smoke free environment.
Be clean, having showered the same day as the treatment.
For your comfort, do not eat a heavy meal less than two hours prior to the session.